Author: Technical Support Agent - Justin Thomas


Previous Step 1: Login In To The BCS Admin Account on the Student Laptop

  • If the laptop is a student device please login to the (BCSAdmin) account; If the laptop has the option to login with a username and password then enter a Teacher or Administrators Credentials

Once inside of the DRC Application

Step 2: Press Upgrade

  • Press upgrade under the error message, wait until the installation wizard completes the installation. The screen will automatically return to normal after everything is complete. Do not touch anything after pressing "Upgrade"

Step 3: Exit the Test Check

  • Press the exit button at the bottom of the page to continue back to the main DRC page.